Sizing
We're unable to offer size exchanges once an order has been placed. Please check our size chart carefully before ordering.

Undelivered or Returned-to-Sender Packages
If your order is returned to us because it couldn't be delivered (e.g. incorrect address, unclaimed parcel), we're happy to reship it, however, you will need to cover the shipping cost again. Please double check your address!

Customs & Import Duties
International orders may be subject to customs fees, import duties, or local taxes. These charges are set by your country and are the customer's responsibility.

Delivery Issues
If your order hasn't arrived or you're experiencing any other delivery issue, please contact us at store@hafustudio.co and we'll do our best to help resolve it.